Hosting & Support

We are here to help you for the long haul

What Happens After the Website Build?

After the website build, ensure your nonprofit's online presence remains secure, up-to-date, and well-supported with our comprehensive hosting and support plans. With features like daily off-site backups, regular security scans, access to premium themes and plugins, and unlimited support tasks, you can trust us to keep your website running smoothly. As a bonus, we cover the costs of premium plugin and theme subscriptions, saving you money. Stay worry-free and focused on your mission while we take care of your website's hosting needs.

48in48 is proud to have built your new website. The next step is for you to have a hosting partner that knows how to best support you. We are the only organization that focuses on supporting and hosting nonprofit websites; we do not work with any for-profit organizations. Since we built your website, we know how to support it better than anyone else.

Basic ($30/Month)

  • Email support available for critical issues and errors.

  • WordPress Core/Plugin Updates

  • Daily off-site backups

  • Weekly security scans

  • Video user manuals plugin

  • Access to all of our premium themes and plugins

Standard ($60/Month)

  • Email support for critical issues and “how-to” questions (this does not include support tasks)

  • WordPress Core/Plugin Updates

  • Daily off-site backups

  • Weekly security scans

  • Video user manuals plugin

  • Access to all of our premium themes and plugins

Premium ($90/Month)

  • Unlimited Support Tasks (content or otherwise - must be 30 minutes or less per task)

  • WordPress Core/Plugin Updates

  • Daily off-site backups

  • Weekly security scans

  • Video user manuals plugin

  • Access to all of our premium themes and plugins

Why You Should Host With 48in48

Our hosting provider is a WordPress-only host that uses the best AWS servers in secure locations across the US. All sites have a regularly scheduled backup process that runs xx hours or days. Our hosting provider guarantees a 99.5% uptime with the highest security and spam protection for your site and monitors and protects all sites for irregularities and abnormal traffic patterns that could be caused by robots.

Hosting with 48in48 gives you the comfort of knowing that there is someone at our organization that will support you when you need it. You have access to a ticket system and your nonprofit recruitment manager for the life of your hosting with 48in48. You will easily be able to get to real people that can help solve any issues or address any concerns that you may have. 48in48 is your partner for life.

  • Your site was built with Premium Plugins, which require a yearly subscription. We cover the cost of those subscriptions for sites on our platform. If you leave, you will need to buy those to stay secure. No one wants a hacked website.

  • No migration costs, you are already on our platform.

Hosting With 48in48 Provides:

  • Your site uses premium plugins, which require a yearly subscription. We cover the cost of those subscriptions for sites on our platform

  • Up to 30 minutes of free support or consultation from our dedicated team to assist with your specific tasks and challenges

  • No migration costs, you're already on our platform

  • Regular website backups

  • WordPress updates

  • Plugin updates

  • Site monitoring

  • Free SSL certificate for security

  • Hack-free promise! If the site gets hacked, we'll clean it for free!

Pros:

  • Best hosting and website support

  • Social Media promotion through 48in48

  • Newsletter coverage or spotlights

  • Invitations to nonprofit impact labs to continue learning

  • Site refresh option in 3 years or as needed

  • Nonprofit community networking

  • <24 hour response to questions

Cons:

  • The 48in48 website platform is a closed WordPress platform. This means that you cannot add any plugins, you can only use the ones provided on the platform.

  • Our platform costs more than other cheap hosting providers